At Astrolexaa, we strive to provide our clients with the best possible experience. However, we understand that there may be times when our clients need to cancel or request a refund for their service. In such cases, we have established the following refund and cancellation policy:
- Clients can cancel their service at any time by contacting our customer support team via email or phone.
- If the cancellation request is received within 24 hours of placing the order, a full refund will be issued.
- If the cancellation request is received after 24 hours of placing the order, no refund will be issued.
- If the client has received any service or advice from our astrologers before the cancellation, no refund will be issued.
- In case of any unforeseen circumstances or technical issues, Astrolexaa reserves the right to cancel or reschedule any appointment. In such cases, the client will be offered a full refund or the option to reschedule the appointment.
- We take our clients' satisfaction seriously, and if for any reason they are not
satisfied with our service, we offer a refund policy as follows:
- Clients can request a refund by contacting our customer support team via
email or phone within 24 hours of receiving their service.
- Refunds will be issued in the same payment method that was used to
purchase the service.
- Refunds will be processed within 7-10 business days from the date of the
- If the client has received any service or advice from our astrologers before the
refund request, no refund will be issued.
- If the client has booked an appointment but has failed to attend it, no refund
will be issued.
Note: The refund and cancellation policy is subject to change without notice. Clients
are advised to check the policy before making any purchase or booking any
If you have any questions or concerns regarding our refund and cancellation policy,
please feel free to contact us.